Friday, December 20, 2013

Useful Product Life (Product Quality)

My van has 305,000 miles. In a couple weeks it turns 21 years old. The engine, transmission, axles, sheet metal, and all the major components are original. The dash isn't even cracked! I did not realize until the last year or two how much this van has driven my view of quality and durability and expected useful product life.

So often in the United States we view many things as disposable. Cars, televisions, furniture, appliances, clothing, and I suppose I could even say relationships, but that is beyond the scope of this post and I don't even really agree with that opinion. That is really all I have to say about product quality, that I have a van that is nearly 21 years old with 305,000 miles on it and when I think of quality, that's what I think about. A high price does not necessarily mean high quality and an inexpensive product with a good value does not necessarily mean high quality either. Quality is something that lasts a long time, through thick and thin, in good times and bad. In my case, hopefully one more winter of salted roads.

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